Orient Express & Spa by Orka Hotels

I have stayed at and reviewed many hotels in Istanbul over the years. While some came close, I have never quite found the perfect balance of value for money, good customer service, solid facilities, quality food, and genuine hospitality, until now. The rooms are of a good standard, slightly small, but manageable and well laid out. Daily cleaning is provided, or on request and while the fixtures and fittings are not brand new, they are of a good quality and well maintained. Breakfast is another highlight: generous in spread, well presented and with just enough variation each day to keep it interesting (big compliment to the head of kitchen, who tirelessly keep the eating station clean and full of food - apologies as I did not ask his name (slight fat - no offence intended)).The spa and swimming pool were a particular hit with the younger ones, making the overall experience even more enjoyable. What really sets this hotel apart is the staff, especially the front desk team, who are as professional as you will find anywhere. A special mention must go to Kemal at the front desk. His excellent command of English (often a rarity in Istanbul), warm hospitality, insightful local advice and ability to resolve any issue swiftly make him a real asset to this hotel. For the first time, I can say with no hesitation: this is a 10/10 stay for value, service and overall experience. Highly recommended

Easy access to transportation, alot of souvenir shops, restaurants and food stalls nearby, the staffs are very nice and approachable, toilet surprisingly got bidet, the hot and cold controls work well, the room is aesthetically pleasing w great lighting, got balcony w view, the rooftop restaurant got nice views, the staff gave me a surprise cake and turkish coffee for my birthday

We had a wonderful stay at this hotel for a week. The location is excellent, and the breakfast was delicious every morning. The reception staff were polite and helpful, especially Mr. Utkan, who stood out with his exceptional service. Overall, our stay was very enjoyable.

I booked this hotel for my stay in Istanbul, for myself and my mother, and we made the best choice because the hotel is well located. In addition, the staff is very kind and friendly—everyone is attentive and very responsive. The hotel has a sauna, hammam, and pool area, as well as a very nice rooftop restaurant. I especially want to thank Sinan HARKO, who was incredibly welcoming and helpful. Such an amazing kindness.

Location is perfect for touristσ. Almost all the momentums are close enough about 10-20' walk. A metro stop was very close and also souvenir shops. Ιt is close to the Egyptian Bazaar and the Grand Bazaar. The neighborhood is very beautiful with several shops around for coffee and food.